Expertise

Projects



Expertise


I enjoy working to improve user experiences. Through my work at Google, Facebook, research, teaching assistantships, and internship, I have learned a variety of methods which I've applied both in the US and abroad. These include survey design and analysis, persona building, heuristic evaluation, cognitive walkthroughs, user interviews, ethnography, in person and remote usability testing, and quantitative analysis. I've worked at all phases of product development from formative interviews through post-launch monitoring. My favorite work is formative or big picture research, trying to understand what the users' needs are and how we might be able to meet those needs.

 

Projects


Google: I am a User Experience Researcher at Google working on Ads and Commerce. Since joining, I've designed and analyzed quantitative and qualitative surveys, conducted usability testing, run formative interviews, run international studies, and worked closely with the design team. Most of my work is currently done in Google Drive, Camtasia, Excel, and Google Consumer Surveys. Please sign up for Google usability studies!

 

Previously, I interned at Google as a User Experience Research Intern. I worked on two projects of my own. The first was a formative study that resulted in data-driven personas based on data collected during user interviews. The second was usability testing for an existing project. The usability testing we ran using the RITE method. I worked collaboratively with a designer and we discussed and implemented changes between usability tests.

 

Facebook: I was a member of the Facebook UX research team. I supported News Feed, Videos, and Follow at various phase. I designed and analyzed both quantitative and qualitative surveys, facilitated interviews and usability testing, monitored product launches, and suggested product changes. I worked with SQL, R, Excel, Qualtrics, and various internal tools. In addition, I completed engineering bootcamp and datacamp.


Plymouth Congregational Church: I was a member of the Plymouth Congregational Church Technology Committee. Our primary task was working on redesigning the church website. I did several sketches with pen and paper as well as some Balsamiq mockups to give the other committee members some idea of what was possible. Sketches and Prototypes


Cyclopath: I have been a member of the Cyclopath research team at GroupLens Research for over three years. During that time I have been one of the stronger voices for improving usability of the site. Some specific projects that I worked on:



© 2015 Katie Panciera